Last Updated: November 2023. 

Thank you for choosing TodayTemplates as your source for digital downloadable products, including social media post templates, planners, and calendars. We are committed to providing you with high-quality resources to enhance your online presence and productivity. This Refund Policy outlines our guidelines for refunds and your rights as a customer.

Digital Downloadable Products

TodayTemplates exclusively offers digital downloadable products, which are non-tangible goods delivered in electronic format. As these products are instantly accessible upon purchase, our refund policy is designed to balance your rights as a customer with the nature of digital products.

Refund Eligibility

We want you to be satisfied with your purchase, and we understand that circumstances may arise where you may need a refund. Refunds will be considered under the following circumstances:

1. Non-Delivery: If you have not received your purchased product(s) due to a technical issue or error, please contact us at support@todaytemplates.net within [number of days] days from the date of purchase. We will investigate and resolve the issue promptly.

2. Product Defects: If you encounter a technical issue or defect in the product that prevents you from using it as intended, please contact us within [number of days] days from the date of purchase. We will work with you to resolve the issue or provide a replacement.

3. Unauthorized Purchase: If you believe your account has been used for an unauthorized purchase, please contact us immediately. We will investigate and take appropriate action to resolve the issue.

Refund Process

To request a refund, please send an email to support@todaytemplates.net with the following information:

• Your full name.
• Email address used for the purchase.
• Order number.
• Description of the issue or reason for the refund request.

Our customer support team will review your request and respond to you within [number of days] business days. If your refund is approved, it will be processed using the original payment method used for the purchase.

Refund Limitations

Please note the following limitations regarding refunds:

1. Change of Mind: We do not offer refunds for purchases made due to a change of mind or for products that are no longer needed. We encourage you to review product details and ensure compatibility before making a purchase.

2. Abuse: We reserve the right to refuse refunds if we suspect abuse of our refund policy, such as excessive refund requests or fraudulent activity.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

Email: support@todaytemplates.net

Thank you for choosing TodayTemplates. We appreciate your understanding of our refund policy, which is designed to ensure a fair and transparent experience for all customers.